At Shafira, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website www.shafira.com.

By using this site, you agree to the terms outlined below.

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party services)
• Purchase history and preferences
• IP address, browser type, and device information (for analytics purposes)

2. HOW WE USE YOUR INFORMATION

The information we collect may be used for:

• Processing and fulfilling your orders
• Sending transaction updates (order confirmation, shipping status, etc.)
• Customer service communication
• Improving website experience and performance
• Sending promotional emails or newsletters (only with your consent)
• Preventing fraud or unauthorized activity

3. INFORMATION SHARING

We do not sell, rent, or share your personal data with third parties, except:

• With trusted service providers (e.g., payment gateways, delivery partners) to fulfill your order
• When legally required by authorities
• To protect Shafira’s legal rights and prevent misuse of our services

4. DATA SECURITY

We take appropriate security measures to protect your personal data, including:

• SSL encryption for secure transactions
• Restricted access to sensitive data
• Regular monitoring of our systems to prevent unauthorized access

5. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to enhance your browsing experience. Cookies allow us to:

• Remember your preferences
• Analyze site traffic and user behavior
• Provide personalized content and recommendations

You can choose to disable cookies through your browser settings.

6. EMAIL & MARKETING COMMUNICATIONS

By subscribing to our newsletter, you agree to receive promotional content from Shafira.

You may opt out at any time by clicking the “Unsubscribe” link in our emails or by contacting our Customer Service.

7. YOUR RIGHTS

You have the right to:

• Access and review the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw your consent for marketing communications

To exercise these rights, please contact us via the information below.

8. POLICY UPDATES

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised date. We encourage you to review this policy regularly.

CONTACT US

If you have questions or concerns regarding this Privacy Policy, please contact our team:

Email: cs.shafira@shafco.com

WhatsApp: 087770911972

Office: Jl. Sulanjana No.26, Tamansari, Bandung Wetan, Kota Bandung.